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How we use Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work or work more efficiently, as well as to provide information about the use of the site.

When someone visits our web site we set a Session Cookie to help with the operation and navigation of the site and cookies to collect standard internet log information. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone.

We do not make any attempt to find out the identities of those visiting our websites. We will not associate any data gathered from this site with any personally identifying information from any source.

Third Party Cookies

We sometimes embed photos and video content from websites such as flickr and YouTube as well as from Charity and other partner organisations. Pages with this embedded content may present cookies from these websites. Similarly, when you use one of the share buttons such as FaceBook or Twitter, a cookie may be set by the service you have chosen to share content through. We do not control the use of these cookies. You should check the relevant third party website for more information or use your browser settings to block third party or tracking cookies.


The table below explains the cookies we set and use, and why.

Cookie Name Purpose More information
Session Cookie PHPSESSID This cookie is used for the operation and navigation of the web site. This cookie is deleted when you close your browser.
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form and includs the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google
LiveZilla livezilla This cookie is used to enable our Live Support Application to work. Online Live Support will not be available if this cookie is blocked This cookie expires after 10 weeks
Cookie acceptance CookiesAccepted This cookie is used to record if you have accepted the use of cookies on our site. If not set you will receive the 'How we use Cookies' warning every time you visit the our web site This cookie expires after 1 year

 

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.